I want to know why I'm getting so many ads, I pay monthly and hadn't had an issue befor...

GetHuman-ketcham's customer service issue with Hulu from September 2018

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The issue in GetHuman-ketcham's own words
I want to know why I'm getting so many ads, I pay monthly and hadn't had an issue before but now I get so many ads that it makes a unenjoyable to watch a TV show.
GetHuman-ketcham did not yet indicate what Hulu should do to make this right.
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Hulu

Customer service issue
Reported by GetHuman-ketcham
Sep 27th, 2018 - 20d ago
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Seen by 2 customers so far
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Timeline
GetHuman-ketcham started working on this issue
Sep 27th 9:59pm