When I signed up for the free trial it asked me to select a user name, not an email...

GetHuman-torresxc's customer service issue with Hulu from September 2018

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The issue in GetHuman-torresxc's own words
When I signed up for the free trial it asked me to select a user name, not an email. And I have not used to live so I want to cancel. Also I need to cancel because of financial reasons. My user name I selected, and I can send with the settings tab is torrestv**. I have tried using this in the form of a email. *****@***.com* My only thought is, could my password need to have a capital letter* a number* *a special character?
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Hulu

Customer service issue
Reported by GetHuman-torresxc
Sep 22nd, 2018 - 6 mons ago
I have an issue with Hulu too
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Seen by 2 customers so far
Similar issue to 9719 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-torresxc started working on this issue
Sep 22nd, 2018 1:33pm