My account was on hold due to my card being canceled but when I went to update it on my...
GetHuman-bethms's customer service issue with Hulu from August 2018
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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-bethms's own words
My account was on hold due to my card being canceled but when I went to update it on my phone through the app it pulled up a different account under the email bethdobson****, but I do not use this account and did not know it even existed but my card was charged to this account. The other account I use is under *****@***.com. It doesn’t matter which account I use but I have no access to the bethdobson**** account and the online forgot password won’t let me reset it...
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