My CCard Co sent a reminder to update my card number & EX on my HULU acct. I tried seve...

GetHuman-lorriejo's customer service issue with Hulu from July 2018

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The issue in GetHuman-lorriejo's own words
My CCard Co sent a reminder to update my card number & EX on my HULU acct. I tried several times, kept kicking me out with "an error has occurred" message. So, being frustrated, I called to cancel. Victoria spoke with me and I was impressed with her concern. I decided to continue my membership and update my card *, still cannot log on, I changed my password, logged on again, and again "an error has occurred". ** times, an error has occurred. I would like to continue my membership, update my card number for payment monthly, possibly add live TV, but can't get to step one to even get started. Can you help me?
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Hulu

Customer service issue
Reported by GetHuman-lorriejo
Jul 26th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-lorriejo started working on this issue
Jul 26th, 2018 8:18pm
GetHuman-lorriejo indicated the issue is not fixed yet.
Jul 27th, 2018 10:19pm
GetHuman-lorriejo indicated the issue is not fixed yet.
Jul 27th, 2018 10:20pm