My underaged daughter set up an account using my credit card. I need to cancel, but she...

GetHuman-bdowne's customer service issue with Hulu from June 2018

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Before contacting them, items GetHuman-bdowne may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
GetHuman-bdowne's next move: have a Hulu rep call.
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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue and preferred resolution, in GetHuman-bdowne's own words:
My underaged daughter set up an account using my credit card. I need to cancel, but she can’t remember the p***word. We have tried to reset the p***word, but we never received the email. I am asking my account be cancelled and my credit card not charged again.**Credit card ends with **** with expiration date of ****** and mailing zip code of *****. She used her birth year of ****. Please let me now if you need more information.**Email used was *****@***.com**Thank you,**Brandy Downe****-***-**********@***.com
I trust that Hulu will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-bdowne
Jun 6th, 2018 - 2 mons ago
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GetHuman-bdowne started working on this issue
Jun 6th 7:23pm