I reserved a room on Groupon and it said I had until April *th to get a refund. I booke...

GetHuman-msswrg's Refund My Order issue with Groupon from March 2021

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-msswrg's own words
I reserved a room on Groupon and it said I had until April *th to get a refund. I booked this hotel for a basketball tournament that has now been canceled as a result of the mass shooting in Va Beach. I want my money refunded the same way I paid and it won't give me that option. As a group a lot of people booked rooms for this event and we are due our money back as it is out of our control. I need to be contacted in a timely manner as this is a rather large purchase, Thanks!

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Groupon

Refund My Order issue
Reported by GetHuman-msswrg
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 38434 others
0 customers following this

Timeline

GetHuman-msswrg started working on this issue
Mar 29th 3:34pm