I purchased a Groupon for my husband and daughter around Christmas time. After multiple...

GetHuman5884580's Refund My Order issue with Groupon from March 2021

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5884580's own words
I purchased a Groupon for my husband and daughter around Christmas time. After multiple attempts at contacting the vendor to schedule an appointment and redeem the Groupon, my daughter finally reached him. She spoke with him on Monday **** and was told that he no longer has a relationship with Groupon. He said that he's tried to take his information off of the website*company before but that Groupon continues to sell his product. He told her to get a refund, as he is no longer offering his services due to the pandemic. Please help me figure out how best to manage this. Thank you.

GetHuman5884580 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman5884580
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 38154 others
0 customers following this

Timeline

GetHuman5884580 started working on this issue
Mar 24th 10:59pm