I am interested in the Ocean Encounters, in Kona, HI. In the fine print it says that t...

GetHuman-keefea's customer service issue with Groupon from March 2021

Help with my Groupon issue
First: share to improve GetHuman-keefea's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-keefea may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-keefea's own words
I am interested in the Ocean Encounters, in Kona, HI. In the fine print it says that the promotional value expires on ********. However, when I call the company they say that verbiage comes from Groupon. They also stated that I need to log on after I make my purchase and choose my date for the trip. How do I know if this boat ride is actually operating for this special when I am in Hawaii. I will be in Hawaii May **th through the **th. So will this coupon not be eligible in May. Your help is appreciated.

GetHuman-keefea did not yet indicate what Groupon should do to make this right.

How GetHuman-keefea fixed the problem

We are waiting for GetHuman-keefea to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-keefea
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 38054 others
0 customers following this

Timeline

GetHuman-keefea started working on this issue
Mar 23rd 6:18pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians