Purchased two Ring devices. Returned both items, same day, same package. Received...

GetHuman5522450's Refund My Order issue with Groupon from December 2020

Help with my Groupon issue
Before contacting them, items GetHuman5522450 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5522450's own words
Purchased two Ring devices. Returned both items, same day, same package. Received refund for one item. STILL waiting for refund or communication re refund of $**.**. Accipio company *** Old Willets Path, Hauppauge, NY *****. Item *'s ups tracking ********************** **Next tracking * *Z****V*********** PRO Distributing, **** San Fernando Road, Sun Valley, CA *******Best to leave Email message or Phone Message -- **********. Please HELP

GetHuman5522450 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman5522450
Dec 4th, 2020 - a year ago
Not resolved
Seen by 20 customers so far
Similar issue to 37382 others
0 customers following this

Timeline

GetHuman5522450 started working on this issue
Dec 4th, 2020 8:12pm
GetHuman5522450 shared this issue with others over email
Dec 4th, 2020 8:12pm