I need to cancel my order.i placed a order a hour ago just looked at email and its send...

GetHuman5492926's Refund My Order issue with Groupon from November 2020

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Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5492926 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5492926 can let us know if they help or not.
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Before contacting them, items GetHuman5492926 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5492926's own words
I need to cancel my order.i placed a order a hour ago just looked at email and its sending me my previous order. Please help.

GetHuman5492926 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman5492926
Nov 25th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 37533 others
0 customers following this

Timeline

GetHuman5492926 started working on this issue
Nov 25th, 2020 1:38pm