I ordered two pair of cargo pants from Groupon a few weeks ago they were delivered by F...

GetHuman5478360's Order Never Arrived issue with Groupon from November 2020

Help with my Groupon issue
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman5478360's own words
I ordered two pair of cargo pants from Groupon a few weeks ago they were delivered by FedEx SmartPost to somebody else not me so I got a credit from you and I ordered them again and believe it or not they were not delivered to me again they were delivered at *:** p.m. this evening but not to me this is absolutely crazy I don't know what this crazy situation! I started an investigation with FedEx and they're looking into it again

GetHuman5478360 did not yet indicate what Groupon should do to make this right.

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Order Never Arrived issue
Reported by GetHuman5478360
Nov 19th, 2020 - 5 months ago
Seen by 14 customers so far
Similar issue to 37632 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman5478360 started working on this issue
Nov 19th, 2020 11:53pm
GetHuman5478360 confirmed the issue is fixed. Hooray!
Nov 20th, 2020 3:55pm

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