I was charged twice for a mask product I purchased. See detail below. My purpose is t...

GetHuman5343532's Update Account Info issue with Groupon from October 2020

7 views | 36021 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5343532 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5343532 can let us know if they help or not.
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Before contacting them, items GetHuman5343532 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman5343532's own words
I was charged twice for a mask product I purchased. See detail below. My purpose is to get a refund.**Hi Steve,*Thanks for your order!*The order number for your purchase on September **, **** is *****-******-******. No need to do anything else! By purchasing this Groupon and providing your name and shipping address, your order is complete.*Order Details*View Order Status*Description*Est. Delivery*Quantity*Price**Sport & Outdoor Breathable Cycling Reusable Face Mask with Double Valves Grey* ***$**.**

GetHuman5343532 did not yet indicate what Groupon should do to make this right.

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Update Account Info issue
Reported by GetHuman5343532
Oct 7th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 36021 others
0 customers following this


GetHuman5343532 started working on this issue
Oct 7th, 2020 4:58pm