Bought an accomodation voucher for my parents one of the main selling points is the dat...

GetHuman5334474's Change My Order issue with Groupon from October 2020

6 views | 35840 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5334474 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5334474 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman5334474's own words
Bought an accomodation voucher for my parents one of the main selling points is the dates were flexible and could be changed. I date had to be picked to purchase the deal so I choose one. My parents rang the accomodation they say it can be chaged but I have to ring Groupon. its for Newburgh House Newbourgh York Y**** AS. The name is Nicholls was booked for ******** for one night want to change it to ******** for one night

GetHuman5334474 did not yet indicate what Groupon should do to make this right.

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Groupon

Change My Order issue
Reported by GetHuman5334474
Oct 5th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 35840 others
0 customers following this

Timeline

GetHuman5334474 started working on this issue
Oct 5th, 2020 2:35pm

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