I bought a groupon on *th Sept and its now missing from my profile. The money has been...

GetHuman5286922's customer service issue with Groupon from September 2020

Help with my Groupon issue
The issue in GetHuman5286922's own words
I bought a groupon on *th Sept and its now missing from my profile. The money has been taken and I luckily have a screenshot. I need to redeem it tomorrow and its vanished.

GetHuman5286922 did not yet indicate what Groupon should do to make this right.

How GetHuman5286922 fixed the problem
I used the live chat feature and was able to get help. It’s not in the customer services section, you have to ‘pretend’ to purchase again but not actually check out - then the option for live chat appeared. **Thanks :)
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman5286922
Sep 21st, 2020 - 4 months ago
Fixed
GetHuman5286922 shared how to fix
Seen by 5 customers so far
Similar issue to 36027 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman5286922 started working on this issue
Sep 21st, 2020 7:52pm
GetHuman5286922 confirmed the issue is fixed. Hooray!
Sep 22nd, 2020 12:07am
GetHuman5286922 confirmed the issue is fixed. Hooray!
Sep 22nd, 2020 1:49am

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians