Groupon also needs a simple and easy way for customers contact them. YOU GUYS' HAVE HOR...
GetHuman-gerlenci's Order Never Arrived issue with Groupon from August 2020
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Help with my Groupon issue
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GetHuman-gerlenci's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gerlenci will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gerlenci can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-gerlenci may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-gerlenci's own words
Groupon also needs a simple and easy way for customers contact them. YOU GUYS' HAVE HORRIBLE SERVICES, AND BECAUSE OF THAT I HAVE LOST OVER THREE PACKAGES'), I HAVE CALLED FEDEX AND THEY KEEP TELLING ME THE SAME THING AND O HAVE BEEN TRYING TO CONTACT YOU GUYS BUT I DON'T KNOW HOW AND WHERE TO EMAIL OR CALL YOU GUYS! IF YOU GUYS ARE GOING TO CONTINUE TO TAKE PEOPLE'S MONEY Y'ALL BETTER HAVE A EASY AND SIMPLE WAY FOR CUSTOMER'S TO CONTACT YOU GIYS!
GetHuman-gerlenci did not yet indicate what Groupon should do to make this right.
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