I received an email this morning asking me to rate a product I have still not received...

GetHuman5096397's Order Never Arrived issue with Groupon from July 2020

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Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman5096397's own words
I received an email this morning asking me to rate a product I have still not received. ** Calathea Ornata plants (order *****-******-******). **I ordered the plants on **st June **** and have been waiting for over a month for these. Every time I checked the progress of the order it said ‘in transit’. This morning I got an email asking me to rate my product. I checked my groupon orders and the Calathea plant status says ‘delivered’ (is has not been) and when I click on ‘track the package’ it still says ‘in transit’.**Can you please clarify the progress of this order (as I have still not received it).

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Order Never Arrived issue
Reported by GetHuman5096397
Jul 24th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 39889 others
0 customers following this


GetHuman5096397 started working on this issue
Jul 24th, 2020 7:31am

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