I placed an order for a fat transfer. Due to COVID-** and medical office closures, I wa...

GetHuman-niambith's Refund My Order issue with Groupon from June 2020

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-niambith's own words
I placed an order for a fat transfer. Due to COVID-** and medical office closures, I was just able to receive my consultation. I was told that I am not a candidate due to a blood thinning medication that I am on. The cost of the Groupon was nearly $***. In the app when I requested a refund, I was told that I am no longer eligible for a monetary refund and can only receive Groupon Bucks. I do not want or deserve to have my money kept because of complications with a world-wide pandemic and additionally, being told that I am not a candidate for the procedure. Please refund my money to the payment method I used to make the purchase.

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Groupon

Refund My Order issue
Reported by GetHuman-niambith
Jun 5th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 48907 others
0 customers following this

Timeline

GetHuman-niambith started working on this issue
Jun 5th 4:08pm
GetHuman-niambith indicated the issue is not fixed yet.
Jun 9th 12:00am