On ******** I placed order number **********. However, when it arrived, the towels were...

GetHuman2957296's Refund My Order issue with Groupon from January 2020

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2957296's own words
On ******** I placed order number **********. However, when it arrived, the towels were not the color I had ordered. I contacted Groupon about this problem and was sent a return label to return the towels. Return label: **********************************. According to USPS, Groupon received this return on *******. When I returned the towels I requested an exchange so that I could get the correct color. On ******** Groupon placed order number ********** for the exchange. When I received them again, once again, they were the wrong color. I sent a request via customer service stating that I was returning the returning the towels again because they were the wrong color. I also requested a full refund for the order. I received a second return label and returned the towels. Return number: **********************************. According to USPS, Groupon received this return on ******* as well. I need to know when Groupon will be processing my refund. Please contact me and let me know as soon as possible.**Thank you,*Jacquelyn Johnson

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Groupon

Refund My Order issue
Reported by GetHuman2957296
Jan 15th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 66191 others
0 customers following this

Timeline

GetHuman2957296 started working on this issue
Jan 15th, 2020 11:39pm