Groupon says my order has been refunded, but it has not been.

GetHuman4175191's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4175191's own words
The problem: Groupon says my order has been refunded, but it has not been.

GetHuman4175191 did not yet indicate what Groupon should do to make this right.

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Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Shipment Is Missing?
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Groupon * ********** has not been redeemed. But the voucher says it has been.Groupon says it has already been redeemed.The business that the groupon order ********** has been out of business. Please refund.My groupon says it has been redeemed and I have not used it yet .I never used my groupon and it is saying that it has already been redeemed.My Groupon is saying used, but I made an appointment for August ** and it has not...received an email yesterday saying that there has been unusual activity in my gro...At the bowling alley and it says Groupon code has already been usedIt says that my groupon has been redeemed but I have never used my groupon.There has not been any effort by Groupon to return payment
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Groupon

Refund My Order issue
Reported by GetHuman4175191
Dec 30th, 2019 - a year ago
I have an issue with Groupon too
Not resolved
Seen by 11 customers so far
Similar issue to 66320 others
0 customers following this

Timeline

GetHuman4175191 started working on this issue
Dec 30th, 2019 7:53pm