Purchased * tickets through the app on Oct *rd order no. ****-******-****** (National A...

GetHuman3779195's Refund My Order issue with Groupon from October 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3779195's own words
Purchased * tickets through the app on Oct *rd order no. ****-******-****** (National Atomic Testing Museum- * adult general admission tickets).App crashed during final checkout. Same day received email from Groupon notifying me the transaction failed due to updating my credit card info. I clicked the link to update, and finalized the transaction. After reviewing credit card statement * seperate charges for the same purchase was applied to my credit card **st **-*-**, order* ****-******-******, $**.****nd **-*-**, order* ****-******-******, $**.****rd **-*-**, order* ****-******-******, $**.***Due to the confusion I was reluctant to redeem coupon and did not use any of the tickets on my trip. Have returned home to Wisconsin and unable to utilize coupon. I would like a full refund of all * purchases.
Full refund of all * purchases.
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Groupon

Refund My Order issue
Reported by GetHuman3779195
Oct 16th, 2019 - 3 years ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 276155 others
0 customers following this

Timeline

GetHuman3779195 started working on this issue
Oct 16th, 2019 11:38pm