Purchased * tickets through the app on Oct *rd order no. ****-******-****** (National A...
GetHuman3779195's Refund My Order issue with Groupon from October 2019
Help with my Groupon issue
First: share to improve GetHuman3779195's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3779195 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3779195's own words
Purchased * tickets through the app on Oct *rd order no. ****-******-****** (National Atomic Testing Museum- * adult general admission tickets).App crashed during final checkout. Same day received email from Groupon notifying me the transaction failed due to updating my credit card info. I clicked the link to update, and finalized the transaction. After reviewing credit card statement * seperate charges for the same purchase was applied to my credit card **st **-*-**, order* ****-******-******, $**.****nd **-*-**, order* ****-******-******, $**.****rd **-*-**, order* ****-******-******, $**.***Due to the confusion I was reluctant to redeem coupon and did not use any of the tickets on my trip. Have returned home to Wisconsin and unable to utilize coupon. I would like a full refund of all * purchases.
Full refund of all * purchases.
I have an issue with Groupon too
How GetHuman3779195 fixed the problem
We are waiting for GetHuman3779195 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.