I purchased from build-a-head on MO, April *th for $**.**. It shows I completed my ord...

GetHuman3710819's Refund My Order issue with Groupon from October 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3710819's own words
Get a refund ... I purchased from build-a-head on MO, April *th for $**.**. It shows I completed my order, but after submitting several pictures, none were acceptable. Therefore, my order was never completed. How do I get a refund? Appreciate your help. I cannot find my redemption code. I’m assuming it’s because it shows I redeemed it.*Thank you,*Pat Robbins****-***-******Build-A-Head*Order *:************Purchase Date:*Monday, Apr *, *****Status:*Used on Apr *, *****Expires:*Sunday, Jul **, *****Qty:***Order Total:*(Visa ending in ****)
I did not receive product because several pictures I sent were not satisfactory.
Refund or Groupon credit
I have been a customer of Groupon for a long time...at least ****
This is my first attempt.
How GetHuman3710819 fixed the problem

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Groupon

Build-a-head
Refund My Order issue
Reported by GetHuman3710819
Oct 5th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 271237 others
0 customers following this

Timeline

GetHuman3710819 started working on this issue
Oct 5th, 2019 7:57pm
GetHuman3710819 indicated the issue is not fixed yet.
Oct 7th, 2019 3:19pm

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