I ordered a room at grand bear lodge resort and indoor water park for two nights for my...

GetHuman2915369's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
First: share to improve GetHuman2915369's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2915369's own words
I ordered a room at grand bear lodge resort and indoor water park for two nights for my birthday which had a picture of a kid going down a slide as a visual on ur site ( the only picture provided by u guys) and going to check in I was told the water park or any of the other things the hotel has to offer arcade etc. will not be available until Thursday. The only reason I even got the room is to go swimming. And now I’m stuck with a room with a small tv a third of the size of mine in my room at home. Huge disappointment to me and my three kids
GetHuman2915369 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2915369 fixed the problem
We are waiting for GetHuman2915369 to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Refund My Order issue
Reported by GetHuman2915369
May 20th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 210049 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman2915369 started working on this issue
May 20th 10:04pm