bad food, bad service and no help from Groupon.

GetHuman-acecab's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-acecab's own words
get credit from Groupon and its impossible to do when Groupon doesn't have customer service. ... we had really bad experience wait for the waitress was **-** min meet was not cooked we had to wait for cook to prep food not enough staff was working and not speaking English language there is different menu for the groupon customers
I am a customer
after spending full day with Groupon people emailing I GIVE UP. Groupon is only took our money and didn't consider us a customers.
spending money with them and was introducing Groupon to different people.
I call restaurant for refund and was ask to deal with Groupon because I pay them directly. I dispute charges with my credit card.
How GetHuman-acecab fixed the problem
Please put me on DO NOT CALL LIST Thanks
Prefer a step by step guide?
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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

over charge us with groupon by adding **% tips for one person dine in and $*.** for a soda.
Refund My Order issue
Reported by GetHuman-acecab
May 20th, 2019 - 2 years ago
Fixed
Seen by 20 customers so far
Similar issue to 209921 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-acecab started working on this issue
May 20th, 2019 7:06pm
GetHuman-acecab indicated the issue is not fixed yet.
May 20th, 2019 7:08pm
GetHuman-acecab indicated the issue is not fixed yet.
May 20th, 2019 7:08pm
GetHuman-acecab confirmed the issue is fixed. Hooray!
May 21st, 2019 7:12pm

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