Dear Whom it concerns**I write regarding a refund for the following product at Pure Ser...

GetHuman-begumlo's Refund My Order issue with Groupon from May 2019

Help with my Groupon issue
First: share to improve GetHuman-begumlo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-begumlo may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-begumlo's own words
Dear Whom it concerns**I write regarding a refund for the following product at Pure Serenity I have tried to redeem called Pure Serenity: **-minute deep tissue or aromatherapy massage**https:***deals*pure-serenity-*?nlp*&CID*UK&uu***fc*f**-****-**d*-a***-**a***e*ff*b&utm*source*groupon*transaction*succeeded&utm*medium*email&sid*groupon*transaction*succeeded*********&date*********&sender*rm&s*body&c*link&d*deal-url**Order number *(*****-******-******)**I have tried to contact the merchant regarding my booking which I could not complete online and they have said they won't be able to pick up my call. **Please find my voucher reference here and let me know how I can get a refund as I think this kind of customer service is unacceptable.**Kind regards **Lotifa

GetHuman-begumlo did not yet indicate what Groupon should do to make this right.

How GetHuman-begumlo fixed the problem

We are waiting for GetHuman-begumlo to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Order issue
Reported by GetHuman-begumlo
May 18th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 208910 others
0 customers following this


GetHuman-begumlo started working on this issue
May 18th, 2019 3:03pm