Please e-mail me a return label ASAP, to *****@***.com*I ordered a Blue & Gold king siz...

GetHuman-aksmema's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-aksmema's own words
Get the set that I ordered asap ... Please e-mail me a return label ASAP, to *****@***.com*I ordered a Blue & Gold king size ** piece bed in a bag comfort set and you sent me a black and gray * piece queen set. Just messed up my Mother’s Day gift. Very disappointed . I need to reorder my ** piece blue* gold set asap
I have been a customer for years and I feel like they ignoring me and just don’t care about the mix up on my order.
Send me the item that I ordered
I have sent my name, my address,my email and photos of the box that said it was a Queen size and black & gray The order label with my mailing address on it said it was the item I ordered , king size Blue* Gold
How GetHuman-aksmema fixed the problem
I did a long chat online, to explain their error, but she kept saying I sorry you didn’t like the comfort set. Not one time would she say they made the error and sent me something I didn’t order. They sent me a return label and I had to make it clear that I wanted my original order before it was sold out, cause they made the error. I just got it back in the mail today and I already have an email from them saying I should have the correct comfort by Tuesday . Hoping it is correct
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Groupon

Customer service issue
Reported by GetHuman-aksmema
May 13th, 2019 - 2 years ago
Fixed
GetHuman-aksmema shared how to fix
Seen by 6 customers so far
Similar issue to 206389 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-aksmema started working on this issue
May 13th, 2019 10:37pm
GetHuman-aksmema indicated the issue is not fixed yet.
May 14th, 2019 3:16am
GetHuman-aksmema indicated the issue is not fixed yet.
May 14th, 2019 5:32am
GetHuman-aksmema indicated the issue is not fixed yet.
May 14th, 2019 5:44am
GetHuman-aksmema shared this issue with friends on Facebook
May 14th, 2019 5:44am
GetHuman-aksmema confirmed the issue is fixed. Hooray!
May 18th, 2019 4:54am

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