I bought a groupon for a tire alignment, went to the store where the employee redeemed...

GetHuman2634517's Refund My Order issue with Groupon from March 2019

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Help with my Groupon issue
GetHuman2634517's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2634517 will want to follow the link below to head to their help center. We will check on GetHuman2634517 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2634517's own words
I bought a groupon for a tire alignment, went to the store where the employee redeemed my voucher before the service was performed and never performed the service. They called me * hours after my appointment time to tell me that my car needed a service that would cost an additional fee and that they couldn't perform my tire alignment until the other service was performed-which wasn't true. I'd like to be refunded and the store will not provide the refund.
GetHuman2634517 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund My Order issue
Reported by GetHuman2634517
Mar 29th, 2019 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 184685 others
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Timeline
GetHuman2634517 started working on this issue
Mar 29th 6:16pm
GetHuman2634517 indicated the issue is not fixed yet.
Mar 30th 12:59am
GetHuman2634517 indicated the issue is not fixed yet.
Mar 30th 3:27am