I placed an order for a replacement lid for a sensor bin but I accidentally order * lid...

GetHuman-martha_n's customer service issue with Groupon from March 2019

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The issue in GetHuman-martha_n's own words
I placed an order for a replacement lid for a sensor bin but I accidentally order * lids instead if *. As soon as I realised the error I emailed Groupon straight away. I got a reply a couple of days later to say that they couldn't do anything as the order was being processed and I had to wait until the order is received and then I can return * of the kids. I received the goods and is now trying to return the unwanted one but when I go to the website my groupon there is no option for returning goods.*Please help as i don't need * lids**Thank you*Martha Noray
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Groupon

Customer service issue
Reported by GetHuman-martha_n
Mar 28th, 2019 - a mon ago
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GetHuman-martha_n started working on this issue
Mar 28th 4:19pm