On Saturday, March ** , we purchased a hotel stay in San Antonio, the money was removed...

GetHuman-brennaki's Refund my order issue with Groupon from March 2019

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The issue in GetHuman-brennaki's own words
On Saturday, March ** , we purchased a hotel stay in San Antonio, the money was removed from his account and we thought the reservations were set. Upon arrival Saturday evening we were told we did not have a reservation and the hotel didn't associate with Groupon. The money is still gone from his account and we had to pay more money to get a different room. How do we go about getting the $*** refunded back to his account?
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Refund my order issue
Reported by GetHuman-brennaki
Mar 27th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
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GetHuman-brennaki started working on this issue
Mar 27th 6:22pm