I purchased a total of * groupons for Total Skincare Studio. I redeemed one of them bu...
GetHuman2600509's customer service issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman2600509's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2600509's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2600509 will want to follow the link below to head to their help center. We will check on GetHuman2600509 later to make sure it's all set or try to help escalate.
I purchased a total of * groupons for Total Skincare Studio. I redeemed one of them but today while trying to redeem my Vitamin C facial (*nd) I was told that i can not redeem it. Even though I purchased * groupons for different services I was told my name is in the system once and that groupon will not pay totalskin care for any additional groupon services. They are not the same service. How can I get a refund for these * nonexpired total skincare groupons?
GetHuman2600509 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2600509 fixed the problem
We are waiting for GetHuman2600509 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.