I need to speak with someone regarding orders that were made on *******. When will I r...

GetHuman2593352's Can't contact company issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman2593352's own words
I need to speak with someone regarding orders that were made on *******. When will I receive the jewelry I ordered and paid for. I have no tracking number and didn't receive anything in the mail. It is clear that this seems to be a scam. I need to speak with a live person. The cart says I have no orders, which is disturbing since I have confirmation of payment through my bank. I want this fixed by someone contacting me to confirm that the jewerly will be sent to me. please call ***-***-**** or ***-***-**** or e-mail at *****@***.com. This is the second request for assistance. THIS FEELS LIKE I HAVE BEEN SCAMMED. PLEASE REASSURE THIS PURCHASE IS LEGITIMATE.
GetHuman2593352 did not yet indicate what Groupon should do to make this right.
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Groupon

Can't contact company issue
Reported by GetHuman2593352
Mar 26th, 2019 - 24d ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 182144 others
0 customers following this
Items needed
Name on account
Email on account
Billing Address
Timeline
GetHuman2593352 started working on this issue
Mar 26th 5:06pm
GetHuman2593352 confirmed the issue is fixed. Hooray!
Mar 29th 5:51pm