I bought a groupon for Air Aerial Fitness - Anchorage. After trying to redeem the vouch...
GetHuman-astepbey's Refund my order issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman-astepbey's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-astepbey's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-astepbey will want to follow the link below to head to their help center. We will check on GetHuman-astepbey later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-astepbey may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-astepbey's own words
I bought a groupon for Air Aerial Fitness - Anchorage. After trying to redeem the voucher, I discovered the business doesn't exist. I reached out the business - they emailed back saying they are "looking for a new location" but said we had to deal with Groupon for a refund. I have emailed "support" twice at Groupon and nothing but their automated response. I expect an email back within the promised ** hours with refund info - otherwise I will file with small claims court
GetHuman-astepbey did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-astepbey fixed the problem
We are waiting for GetHuman-astepbey to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.