Purchased * groupons for massages (*as a gift). Called to set up appt. it is * person...
GetHuman-jjchic's Problem with an order issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman-jjchic's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jjchic's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jjchic will want to follow the link below to head to their help center. We will check on GetHuman-jjchic later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jjchic may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jjchic's own words
Purchased * groupons for massages (*as a gift). Called to set up appt. it is * person, his personal phone not a business phone, on his message it said to text him info n how you heard about him. I texted that I wanted * massages, have a Groupon after reading great reviews. He text back saying just go thru him next time, he gives discounts and said he couldn’t do the day I requested. I asked for his availability and he stopped texting me. This is very unprofessional and he is discouraging people to purchase off of Groupon.
GetHuman-jjchic did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jjchic fixed the problem
We are waiting for GetHuman-jjchic to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.