Groupon keeps attempting to charge my credit card ending in **** for a item I no longer...

GetHuman2588756's customer service issue with Groupon from March 2019

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The issue in GetHuman2588756's own words
Groupon keeps attempting to charge my credit card ending in **** for a item I no longer want to purchase. Can you please get this matter corrected? Please see below a screen shot and advise once it has been corrected!***GROUPON**Hi Lois,*We had trouble processing your Visa payment for order *****-******-******.*To complete your purchase, please update your credit card info on file or add another card. **Otherwise, we’ll run the payment again within a day using your Visa.*Update Visa Info*Order Details*Description*Quantity*Price*Full Set of Classic Eyelash Extensions ***$*** *Subtotal *$**.*** *Shipping *$*.*** *Tax*$*.*** * *Total*$**.***Payment Details*Visa ending in ****-*****Need help? Have feedback? Feel free to contact us.*Delivered by Groupon Inc. *** W. Chicago Avenue, Suite *** Chicago, IL, *****, USA*This email confirmation was sent to *****@***.com because you recently made a Groupon purchase.

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Groupon

Customer service issue
Reported by GetHuman2588756
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 181250 others
0 customers following this

Timeline

GetHuman2588756 started working on this issue
Mar 25th, 2019 2:28pm