Attempting to get emissions done at lancers automotive. They broke my hood release and...

GetHuman2636329's Refund My Order issue with Groupon from March 2019

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Help with my Groupon issue
GetHuman2636329's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2636329 will want to follow the link below to head to their help center. We will check on GetHuman2636329 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2636329's own words
Attempting to get emissions done at lancers automotive. They broke my hood release and didn’t complete my groupon. The service wasnt completed, they couldn’t get me hood open. I bought two vouchers and i am not about to use other voucher to risk getting something else broken on a different vehicle. On top of it they used both my vouchers when I only was using one. I wasn’t able to cancel the other one any more.
GetHuman2636329 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund My Order issue
Reported by GetHuman2636329
Mar 29th, 2019 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 184875 others
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Timeline
GetHuman2636329 started working on this issue
Mar 29th 10:47pm
GetHuman2636329 indicated the issue is not fixed yet.
Mar 30th 4:13pm
GetHuman2636329 indicated the issue is not fixed yet.
Apr 1st 10:56pm