I purchased a groupon for a massage at Koffee Day Spa in Dallas, Texas for $** on Tuesd...

GetHuman-damionsi's customer service issue with Groupon from March 2019

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The issue in GetHuman-damionsi's own words
I purchased a groupon for a massage at Koffee Day Spa in Dallas, Texas for $** on Tuesday March **th. I gave them a call back, like I was told to, to make an appointment with Koffee Day Spa for a massage session which included my wife and I, and was told that they are booked for the next * weeks. At that point, i had asked them for an immediate refund, but we were abruptly disconnected. So, I'm trying to collect my refund so I can purchase another groupon with another Day Spa company that has more availability.
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Customer service issue
Reported by GetHuman-damionsi
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-damionsi started working on this issue
Mar 13th 6:15pm