I bought three vouchers to “Happy Day Spa” located in Sacramento, California. The princ...

GetHuman2112949's customer service issue with Groupon from March 2019

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Help with my Groupon issue
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GetHuman2112949's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2112949 will want to follow the link below to head to their help center. We will check on GetHuman2112949 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2112949's own words
I bought three vouchers to “Happy Day Spa” located in Sacramento, California. The principal hold- the spa said they will not accept the vouchers that a paid for already due to groupons failure to pay. Please refund me in a timely fashion or will never purchase anything through Groupon again this is so unprofessional and I should not have to deal with this after I’ve spent my good money on a deal Groupon is offering.
GetHuman2112949 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2112949
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 174701 others
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Timeline
GetHuman2112949 started working on this issue
Mar 13th 2:33pm