On ** March **** I bought a pass for Stone Mtn Park for $** thru Groupon. AFTER the pur...

GetHuman-megsmile's customer service issue with Groupon from March 2019

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The issue in GetHuman-megsmile's own words
On ** March **** I bought a pass for Stone Mtn Park for $** thru Groupon. AFTER the purchase was made, the confirmation showed I'd used an AMEX card ending ****. It is NOT my card, no idea whose it is or how it got into the payment queue. The VISA cards on file had merely expired. PLEASE refund and reverse the charge to the Amex as soon as possible. During an online chat with customer support I was told my Groupon account had been de-activated. I hope to purchase the park pass (with a VISA CARD) while the offer is still valid. Thank you. M. Emily Grossma
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Groupon

Customer service issue
Reported by GetHuman-megsmile
Mar 13th, 2019 - 5 mons ago
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