I had bought * deals on Groupon for massages and facial treatments for my girlfriend an...
GetHuman-jmatellu's customer service issue with Groupon from March 2019
Help with my Groupon issue
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jmatellu's own words
I had bought * deals on Groupon for massages and facial treatments for my girlfriend and I. We couldn’t find an appointment for the first time she came to Gainesville because everyone was booked. There will not be another time to redeem the deals because they expire soon and she won’t be back here until maybe October. I’m trying to get a refund for the deals as it seems unlikely I’ll be able to use them
GetHuman-jmatellu did not yet indicate what Groupon should do to make this right.
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