Product does nothing that it stated it would do.. I called the company and they said I...

GetHuman-cindykda's customer service issue with Groupon from March 2019

5 views
 | 
174275 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-cindykda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cindykda's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cindykda will want to follow the link below to head to their help center. We will check on GetHuman-cindykda later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cindykda's own words
Product does nothing that it stated it would do.. I called the company and they said I had to go through groupon she asked me if I went to the dr *st I advised her that I was going to do the cold laser and there dr check me out. This product does not work and I am not sure that everyone that has there post is true. I was so excited to do this and get the results that I read about with nothing but wasted hope. Not worth the money or the time on this product.... I am asking for a refund she did tell me that there would be a **.** restocking fee that that would be ok. Please get back with me so I know where to send this back to!
GetHuman-cindykda did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cindykda fixed the problem
We are waiting for GetHuman-cindykda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cindykda fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-cindykda
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 174275 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-cindykda started working on this issue
Mar 12th 6:12pm