GetHuman2462451's customer service issue with Groupon from March 2019

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Help with my Groupon issue
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GetHuman2462451's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2462451 will want to follow the link below to head to their help center. We will check on GetHuman2462451 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2462451 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2462451's own words
I PURCHASED PARKING FOR ICON IN NYC $**. GROUPON DIRCTED ME TO HTTP:**ICONPARKINGSYSTEMS,COM*I GAVE MY DATE AND TIME AND THEY CHARGED ME ANOTHER $** TO PAR FOR THE FEW HOURS.*This was the most confusing purchase, as it was explained wrong. Kindly refund me the $**,** I am sending my CC company te instructions that were forwarded to me. Your prompt attention to this refund matter will be appreciated. Kindly refund my CC ASAP
GetHuman2462451 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman2462451
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 174207 others
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GetHuman2462451 started working on this issue
Mar 12th 4:57pm