Se me ha duplicado la reserva. *Solo quiero una, por favor, anularme la segunda*El pedi...

GetHuman2460344's customer service issue with Groupon from March 2019

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Help with my Groupon issue
GetHuman2460344's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2460344 will want to follow the link below to head to their help center. We will check on GetHuman2460344 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2460344's own words
Solicitar un s*lo pedido y se me ha duplicado ... Se me ha duplicado la reserva. *Solo quiero una, por favor, anularme la segunda*El pedido ****-******-***** hecho el **********, lo quiesiera anular, y quedarme con el ****-******-****** hecho el **********. *Repito..ha sido un fallo de repetici*n, y solicito la anulaci*n y reenvolso de uno de ellos
Que anulen uno y mantengas el otro, con la devoluci*n del dinero en el banco
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Groupon

Escape room Zig Zag
Customer service issue
Reported by GetHuman2460344
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
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Seen by 7 customers so far
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Timeline
GetHuman2460344 started working on this issue
Mar 12th 12:40pm
GetHuman2460344 shared this issue with friends on Facebook
Mar 12th 12:57pm
GetHuman2460344 indicated the issue is not fixed yet.
Mar 12th 1:22pm