First I have to say I have been a Groupon Customer for years and I absolutely hate that...

GetHuman-marciapg's customer service issue with Groupon from February 2019

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The issue in GetHuman-marciapg's own words
First I have to say I have been a Groupon Customer for years and I absolutely hate that I can’t talk to anyone! I know we’re in the computer age but not everyone does all their business on line. Now instead of me getting to discuss my issue and getting it resolved I probably have to wait for a response which is a waste of the customers time.*So, I sent back a fit bit between *-* weeks ago and when I checked on it the site just says the return is being processed. Can you please tell me when the return will be finished so I can check on my Groupon Bucks? Thank you.**Marcia Gregory
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Customer service issue
Reported by GetHuman-marciapg
Feb 28th, 2019 - 3 mons ago
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Feb 28th 6:17pm