I am so upset, I cAn not talk to someone at Groupon. You ALWAYS HAD SUCH GREAT CUSTOME...

GetHuman2328770's customer service issue with Groupon from February 2019

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Help with my Groupon issue
GetHuman2328770's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2328770 will want to follow the link below to head to their help center. We will check on GetHuman2328770 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2328770 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2328770's own words
I am so upset, I cAn not talk to someone at Groupon. You ALWAYS HAD SUCH GREAT CUSTOMER SERVICE BUT NOT BEING ABLE TO GET A HOLD OF SOMEONE WHEN YOU NEED HELP IS POOR CUSTOMER SERVICE. I purchased three Groupons yesterday an done was for a hair appt. The girl can not get me in for a month and she says she can not do my hair the way I wanted when I have had it done that way before. She say sit will cost almost **.** more on top of what I paid for. I think she is upset about the Groupon because she had told me she would honor the Groupon for cash. I would like a call back ASAP. ***-***-****. I want all my money refunded for the hair appt. Thank you. Melody
GetHuman2328770 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2328770
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 168386 others
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Timeline
GetHuman2328770 started working on this issue
Feb 28th 7:09pm
GetHuman2328770 shared this issue with others over email
Feb 28th 7:09pm