I purchased an interior car cleaning (from Empire Customs Auto Detailing) as a gift and...

GetHuman-kellygud's customer service issue with Groupon from February 2019

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The issue in GetHuman-kellygud's own words
I purchased an interior car cleaning (from Empire Customs Auto Detailing) as a gift and contacted the company first to make an appt. I made an appt for February **th (last Monday at **pm). He canceled due to weather and has responded to one text from Wednesday feb. ** letting me know he has to shuffle around his schedule. I have sent a few text messages and left * voicemail since then and have received no response. I’m worried, because the instructions required me to “pull up the voucher with the mobile app and text him the voucher code”. When I did this, it marked the voucher as “redeemed”. But I had to do this in order to prove to him the purchase.
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Customer service issue
Reported by GetHuman-kellygud
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-kellygud started working on this issue
Feb 28th 7:05pm