I purchased an interior car cleaning (from Empire Customs Auto Detailing) as a gift and...

GetHuman-kellygud's customer service issue with Groupon from February 2019

4 views
 | 
168383 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-kellygud's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kellygud's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kellygud will want to follow the link below to head to their help center. We will check on GetHuman-kellygud later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kellygud may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kellygud's own words
I purchased an interior car cleaning (from Empire Customs Auto Detailing) as a gift and contacted the company first to make an appt. I made an appt for February **th (last Monday at **pm). He canceled due to weather and has responded to one text from Wednesday feb. ** letting me know he has to shuffle around his schedule. I have sent a few text messages and left * voicemail since then and have received no response. I’m worried, because the instructions required me to “pull up the voucher with the mobile app and text him the voucher code”. When I did this, it marked the voucher as “redeemed”. But I had to do this in order to prove to him the purchase.
GetHuman-kellygud did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kellygud fixed the problem
We are waiting for GetHuman-kellygud to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kellygud fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-kellygud
Feb 28th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 168383 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kellygud started working on this issue
Feb 28th 7:05pm