I purchased a pedicure groupon through Nail Foxx boutique. When I arrived to redeem the...
GetHuman2230007's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2230007's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2230007 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2230007 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2230007 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2230007's own words
I purchased a pedicure groupon through Nail Foxx boutique. When I arrived to redeem the groupon, the person working with me told me she was unable to do the pedicure because there was something wrong with my feet, I’m not sure what though. I want to be able to trade in the groupon so I can purchase something different, but when I went to trade in the groupon, it said that it wasn’t available for I trade in.
GetHuman2230007 did not yet indicate what Groupon should do to make this right.
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