My husband and I purchased a Groupon for a spa day getaway one for $*** and $*** and we...

GetHuman-alfordlv's customer service issue with Groupon from February 2019

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The issue in GetHuman-alfordlv's own words
My husband and I purchased a Groupon for a spa day getaway one for $*** and $*** and were told upon completion of the massage we both had to pay $** each per Groupon. Said it was the Groupon policy. If we wanted to pay $*** we could’ve gotten a massage without using the Groupon somewhere else and paid less. Is this policy correct? I’ve used Groupon before and never had to pay this. So why now??*Please help me understand.**Thank you *Vicky Phillips
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Customer service issue
Reported by GetHuman-alfordlv
Feb 17th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman-alfordlv started working on this issue
Feb 17th 8:03pm