Paid for a pro flowers $** off offer. After selecting a product that was $** and adding...
GetHuman2227851's customer service issue with Groupon from February 2019
Help with my Groupon issue
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GetHuman2227851's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2227851 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2227851 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2227851 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2227851's own words
Paid for a pro flowers $** off offer. After selecting a product that was $** and adding a $** vase and shipping when I was checking out and entered my voucher my invoice was $** and wouldn't be delivered until Tuesday the **th but I requested Monday the **th so I cancelled the request. I just want a total refund of the price I paid for the voucher. I have already placed an order with a local florist for less money that what was offered for a $** off voucher which was misrepresented as far as I'm concerned.
GetHuman2227851 did not yet indicate what Groupon should do to make this right.
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