We booked a reservation at Cove Haven for Feburary **-** ****. We got a Juliette room a...

GetHuman-bosterho's customer service issue with Groupon from February 2019

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The issue in GetHuman-bosterho's own words
We booked a reservation at Cove Haven for Feburary **-** ****. We got a Juliette room all inclusive package for ***$ a night. Got the conformation number which is **********. We called the hotel to book more activities and they don’t have our reservation. This needs to be fixed now we are suppose to be there in a week. I will be extremely frustrated if we do not have a room. We have taken the days off of work and everything. If there was a problem we should have been contacted! If we hadn’t called to book an activity we would have showed up with no reservation. Not cool.
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Customer service issue
Reported by GetHuman-bosterho
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman-bosterho started working on this issue
Feb 16th 9:14pm