I purchased * IPL treatments at laser away. I went for a consultation, then made anothe...
GetHuman-lwiegman's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman-lwiegman's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lwiegman's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lwiegman will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lwiegman can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lwiegman may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lwiegman's own words
I purchased * IPL treatments at laser away. I went for a consultation, then made another appointment. At first appointment they processed my Groupon as used. At second appointment, they said I needed a test spot and would have to come back again for treatment. This company is a scam and they have not done what was paid for. I requested a refund, they stated I could contact Groupon for that. Please help me with your assistance. Thx
GetHuman-lwiegman did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lwiegman fixed the problem
We are waiting for GetHuman-lwiegman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.