I've purchased a mens winter jacket on Wednesday **th, where its says the item would be...
GetHuman-bocharov's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman-bocharov's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bocharov's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bocharov will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bocharov can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bocharov may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-bocharov's own words
I've purchased a mens winter jacket on Wednesday **th, where its says the item would be shipped in *days and delivered withing * days. I've checked on the status of the order this morning. Now it states that the order will be shipped in * to * business days from the purchased date and now the estimated shipping date would be February **-March *th. That is very upsetting. I'm not able to contact the seller and I'm not a happy costumer. I would appreciate your help. Please, advise*Thank you kindly. Elena Bocharova
GetHuman-bocharov did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bocharov fixed the problem
We are waiting for GetHuman-bocharov to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.